Frequently Asked Questions

Most frequent questions and answers

Frequently Asked Questions

Are you a factory or a foreign trade company?

We are the factory, your goods are produced by us directly, without middlemen.

What kinds of products can your factory provide?

We specialize in manufacturing high-quality frameless shower door hardware and architectural glass fittings. Our product range includes solid brass shower door hinges, heavy-duty glass clamps, shower door handles/knobs, support bars, aluminum U-channels, and PVC seals.

Regarding the packaging of products, how do you ensure transportation safety?

We usually use wooden cases with corks between the glass for packing.

How long does it take to produce a 40 HQ container goods?

A 40 HQ container goods could be finished in 2 weeks.

Can you customize the glass or shower door?

Yes, all glasses can be customized. Just tell us the size and requirements.

Can you produce the hardware accessories of the custom shower door?

Yes, as a direct hardware manufacturer with our own factory, we design and produce all hardware accessories for custom shower doors. We also support fully customized designs, OEM branding, and private labels.

How do I purchase your products?

You can choose the appropriate model, surface treatment, and send us an email directly. We will reply with all details within 24 hours.

Can you accommodate custom requirements and offer custom finishes?

Yes, we support extensive customization. We can apply various custom finishes (such as matte black, brushed gold, satin brass, and chrome), engrave your laser logo, design custom color boxes, and support custom mold development.

Can I request a sample of your shower hardware before placing a bulk order?

Yes, we provide samples for quality and fitment testing. Please contact our sales team with your requested models and specifications to arrange sample delivery.

What is your standard production lead time for bulk orders?

For standard shower hinges and clamps, our typical lead time is around 5 weeks, depending on material inventory and order volume.

What is your delivery time for the project order?

We possess strong supporting capabilities in raw material procurement, precision CNC processing, electroplating, and international logistics. If you have tight project deadlines, please share your specific schedule, and our team will work to meet your timeline.

What is your Minimum Order Quantity (MOQ), and do you accept small trial orders?

At the beginning, quantity is not what we focus on. When you approve of our products, there will naturally be a quantity. Please rest assured that we take it seriously regardless of whether the quantity you require is large or small.

What transportation methods do you offer?

Sea freight, air freight, railway, intermodal transportation. As long as you have a need, we can provide it.

What are your payment terms and accepted payment methods?

When the order is established, you can only pay a small deposit and wait for the product to be completed later. If you need to arrange personnel to inspect the goods, you can pay the final payment after the inspection.

How can I make payment to you?

We are a factory with import and export rights and our own US dollar account, which can completely solve the problem of receiving payments.

I have my own style, what should you do if I want to ask you to make it?

We have a complete supporting team. When you want to develop your own product, our team can be responsible for design, mold development, product sampling, until you confirm the sample.

For more details !

Contact us to get the latest product information!

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